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Verbal judo : the gentle art of persuasion
Format:
Audio disc
Title:
Verbal judo : the gentle art of persuasion
ISBN:
9781470860110

9781470860127
Edition:
Updated edition.

Unabridged.
Publication:
[Ashland, Oregon] : Blackstone Audio, Inc., [2017]
Physical Description:
5 audio discs (6 hr.) : CD audio, digital ; 4 3/4 in.
General Note:
Compact discs.

Unabridged.
Contents:
Introduction : communication as a noncontact sport -- 1. Birth of a communication samurai -- 2. Motivating the disagreeable -- 3. Baptism of fire -- 4. Taking crap with dignity, and style -- 5. The nice, the difficult, and the wimp -- 6. Eleven things never to say to anyone (and how to respond if some idiot says them to you) -- 7. The crucible of the street -- 8. The most powerful word in the English language -- 9. The greatest speech you'll ever live to regret -- 10. The only way to interrupt people and still have them love you -- 11. Verbal judo versus verbal karate -- 12. The five-step hard style -- 13. The first great communication art : representation -- 14. The second great communication art : translation -- 15. The third great communication art : mediation -- 16. What makes this all so difficult -- 17. Readin', 'ritin', and rhetoric -- 18. How to diagnose a verbal encounter -- 19. The language of reassurance -- 20. How to fight fair -- 21. Take the giant LEAPS -- 22. Applying LEAPS to your world -- 23. Persuasion for fun and profit -- 24. The misunderstood motivator -- 25. You can punish without drawing blood -- 26. Dancing when you might have stumbled -- 27. Verbal judo as an automatic response -- 28. Final chapter: The five truths that fit all.
Summary:
Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation.
Subject(s):
Interpersonal communication.

Persuasion (Rhetoric)

Persuasion (Psychology)

Influence (Psychology)

Social conflict.

Police training -- United States.
Geographic Term:
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